Operational intelligence for care organizations
VitalHaven is built around the six capabilities that matter most to home health, hospice and senior living operators.
Currently in development. VitalHaven is building its intelligence platform in stealth. The capabilities below represent Phase I — focused entirely on operational and administrative intelligence, with no PHI required.
Inquiry coordination
Every referral, every inquiry — tracked from first contact to admission decision. No lost leads. No missed follow-ups. A clear picture of your pipeline at all times.
- Track every referral from first contact
- Assign ownership and next steps
- Monitor pipeline health in real time
Referral partner relationships
Your referral sources are your lifeline. VitalHaven tracks relationship health, surfaces who needs attention and gives your team the context to show up prepared.
- Log and track referral source interactions
- Surface relationships that need attention
- Give your team context before every touchpoint
Communication with guardrails
Structured messaging that keeps teams aligned without creating compliance risk. The right information reaches the right people — and stays there.
- Role-scoped messaging channels
- Audit trail on all communications
- No PHI in the communication layer
Tasks & accountability
Assign, track and close the work that keeps care moving. No more chasing updates in group texts or wondering who owns what.
- Assign tasks to individuals or roles
- Track completion and overdue items
- Link tasks to inquiries and referral sources
Role dashboards
Every role sees what they need — not everything. Intake coordinators, clinical supervisors, administrators and executives each get a view built for their work.
- Intake coordinator pipeline view
- Administrator accountability dashboard
- Executive summary and trend view
Privacy & security by design
Role-based access, audit trails and data minimization are not features we added — they are how the platform was built from the start.
- Role-based access controls
- Full audit trail by default
- Data minimization — no PHI collected
This boundary is a product requirement, not a disclaimer
Phase I covers the operational and administrative layer only. No PHI. No clinical records. No care plans. We are building the operational foundation first — and building it well — before expanding into adjacent capabilities.
Shape what we build
The platform is currently in development. Join our Founding Design Partners Program to get early access and help shape what we build.
Join the Founding Design Partners Program